Deletion of Leads in Sandbox Account after Sync

Deletion of Leads in Sandbox Account after Sync

Query: The client is questioning the reason behind the deletion of all leads in the sandbox account after performing a sync.

Reason: During the sync process, all configurations from the production account are copied to the sandbox account, depending on the selected features. It is important to note that all data in the sandbox account, including transactional data(Lead info), will be deleted and replaced with data from the production account, with the exception of transaction data(Lead info).

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