Error while deleting lead field
Issue: An error is thrown when a user tries to delete the lead field. Below error message is displayed when Admin tries to delete lead field.
Root Cause: The system doesn't allows the filter to be deleted as one/two of those fields are being used in the account or in the another filters created by users individually.
Solution: We need to cross-verify with client and further raise it with Platform Team, where he will be able to check with SRE to know what all & where all those fields are in use that is restricting the user to delete the Quick Filter. Once we have the list of fields and information where its used, we have to forward it to client and request for the changes to be done for those respective fields.
Root Cause: The system doesn't allows the filter to be deleted as one/two of those fields are being used in the account or in the another filters created by users individually.
Solution: We need to cross-verify with client and further raise it with Platform Team, where he will be able to check with SRE to know what all & where all those fields are in use that is restricting the user to delete the Quick Filter. Once we have the list of fields and information where its used, we have to forward it to client and request for the changes to be done for those respective fields.
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