It can be due to wrong CSV encoding or longer text string in headers of the uploaded CSV file.
The supported file type is as follows: “CSV UTF-8 (Comma delimited) (*.csv)”.
In order to save the folder in the specified format, kindly reproduce the following steps (attaching images for your reference):
1) Kindly open your CSV File in MS Excel. Please select the header: “File”.
2) Kindly select “Export”
3) Please change the file type using “Save As”
4) Kindly select CSV UTF-8 (Comma delimited) only.
5) Once the same is done, you would be able to observe a green dot(as shown below) on your file when attempting the import, meaning the file is ready for import.
