Root Cause:
This issue occurs due to a temporary sync or session-related glitch in the New UI, which prevents newly added fields from rendering immediately.
Resolution:
- Log out of the application
- Log back in
This action refreshes the session and loads the updated form configuration, making the new fields visible in the New UI.
Permanent Fix:
This issue has been resolved in the NextGen version of the platform. Once users migrate to NextGen, the problem will no longer occur.