How to find automation details with PDID.
Requirement: How to find automation details with PDID.
Resolution:
To fetch the automation details from this PDID, please follow the below steps:
1. Login into the account with Support Access/Admin Access.
2. Place the PDID shared by the team in the below URL and copy and paste the whole URL into the browser:
This will open the automation for which this PDID is.
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