How to switch back to OLD UI in LeadSquared

How to switch back to OLD UI in LeadSquared

Hi Team,

Concern: Many times Customers are facing issue where the New UI is a issue where many task such as Manage Forms ( Rules ) , Task & other operations are not working as they were working in Old UI

Steps to Switch Back to Old UI:

  • Oftentimes clients will report not getting the option to switch back to old UI from the top right. (Switching back has been disabled since the new product update recently)
  • Collect pain points from customer;
  • Raise a dev ticket to Megha Ranjere, cc'ing Varshini Bandaru or Neha Pareek. 
  • Specify the module where the switch back is required, such as Lead Details page 
  • Post dev's confirmation, recheck again. Option will reappear.
Hopefully this helps.

Thanks
Happy Learning!

    • Related Articles

    • Agent Panel loading issue new UI

      Hi Team, Greetings!! Recently we were encountered an issue where the agent panel in the new UI wasn't working and was displaying the below error After communicating with the telephony team it was indicated that the reason for this was that the domain ...

    • How to reset Leadsquared Password

      You can set the password by following the below steps Go to the login page https://login.leadsquared.com/ Click on the "Forgot Password" and enter your Leadsquared login id. You will receive a reset email link in your email inbox or spam folder. ...

    • Minimum Requirements for LeadSquared Mobile Application

      LeadSquared Mobile Application: Minimum Requirements Hi, LeadSquared Support! The purpose of this article is to give agents a more detailed and insightful background on the minimum essential requirements of a handset mobile device to run the ...

    • User unable to download Leadsquared Mobile Application

      Issue: May I know why Am I getting the below error "This app won't work for your device" while downloading the Leadsquared mobile application from the app store? Answer: Please update the mobile phone OS version to a minimal supported version. As of ...

    • Opportunity owner update failure in the UI

      When an opportunity owner is tried to update "1 opportunity failed to update" error is shown. Whereas when the owner is updated via API it is successful. This happens because of the duplicate detection rule. If there are duplicate opportunities then ...