Issue while updating opportunity through Opportunity Import

Issue while updating opportunity through Opportunity Import

Issue: The customer faces an issue during the import process when selecting "Overwrite duplicate" to update opportunities. An error message, stating "Creation of new opportunity is restricted," appears, even though they are not attempting to create new opportunities.

Solution: To successfully update Opportunities through the Import feature, it's essential to include all fields specified in the duplicate detection rule in the CSV file. Additionally, include the fields that require updating. This approach ensures that the system can identify the opportunities to update correctly, preventing the error message from occurring.


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