Lead page loading blank

Lead page loading blank

Hi Team,

You can face issue sometimes that everything on LSQ platform is working fine but for few leads, lead page will not be loading and a blank page will be loaded.


Alert
RCA
Most possible root cause for this will be email or name of the lead will must be having some special character and it is not processed at DB. 


Idea
Solution:-
To solve this remove the special character and page will start loading.


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