Lead page loading blank

Lead page loading blank

Hi Team,

You can face issue sometimes that everything on LSQ platform is working fine but for few leads, lead page will not be loading and a blank page will be loaded.


Alert
RCA
Most possible root cause for this will be email or name of the lead will must be having some special character and it is not processed at DB. 


Idea
Solution:-
To solve this remove the special character and page will start loading.


    • Related Articles

    • All data exported from manage leads page

      Exporting Leads – Expected Behavior When exporting leads from the Manage Leads page: Selecting individual leads manually (e.g., by checking the boxes) and then using the Export option under Actions will export all leads, not just the selected ones, ...

    • How to hide the Lead Age from the Mobile App.

      Scenario: How to hide lead age from the Leadsquared mobile application. Solution: Steps to hide lead age: If you see in the Mobile App by default the lead age will be shown up against the leads, If the customer wants to remove the lead age then It is ...

    • Lead assigned more than lead assignment quota

      Issue Hi Team you can face some issue where lead assignment quota is enabled that Leads are assigned to users more than the lead assignment quota via automation. Reason for this is that the lead assignment quota is only calculated for lead distribute ...

    • Task owner in opportunity page and in manage task page can be different

      Hi Team, There can be a possibility where the task owner in opportunity page and in manage task page can be different. Reason for this issue:- If the the user Name, Email and phone number everything will be changed for any user who is task owner, ...

    • Lead Cohort Assignment | Gurnick and GEGI Integration

      Issue Raised: Leads not containing the right Cohort. Alternative/Associated Queries: 1) Leads in LSQ and Students in GEGI have different Cohort identifiers. 2) Registration Link is not being sent. 3) Lead is not updating in the as per GEGI data. ...