No Error message on Unprocessed leads in import

No Error message on Unprocessed leads in import

Issue: When we import leads into LS, and if any of the leads are unprocessed due to any reason, the Unprocessed reason is not shown by default.

Resolution: There is an explicit setting that needs to be enabled from the backend so that the Unprocessed message comes up in the import summary.

To get this enabled, please raise a ticket to the LeadSquared Platform team with the org ID.

Once they enable it, the Unprocessed message will come up for future imports.
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