Resend functionality in email campaign
Problem Statement: The resend option in email campaign will not resend the email campaign to all the users again like a follow up.
Solution:
Instead this is used when any new leads are added to the list and you want to send the same campaign to the new lead then this resend can be used.
When you resend the email sent date will change but report will remain like the original data if no new lead is added and only if new leads are present and the email campaign is sent again the report/summary will change.
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