Sorting columns using Quick Search | ESS Tenants

Sorting columns using Quick Search | ESS Tenants

Issue/Query
- When I search for a lead in Manage Leads page, and sort using a column filter for ascending or descending, it does not do anything. 

Root Cause Analysis
- This is because, in ESS Tenants, the Quick Search results are sorted using the hidden field value: "ProspectActivityDate_Max" for immediate results. 

Solution
Since the account was upgraded to Elastic Search Service, the quick search helps to fetch immediate data without validating any further filter values. 
If you would like to operate filters such as ascending/descending values of your identification number, then please use the Advance Search to operate this for you; 
1) 


2) For the leads named "maistry"(for example), you may do as shown below.


And voila, your column filters will now function as expected.

    • Related Articles

    • Lead and Opportunity condition filter not working correctly

      Issue: User has created a list with condition- opportunity type load modified before 05/15/2024 and Lead modified before 05/15/2024, but system showing leads in the list for which load opportunity is modified even after 05/15/2024. RCA: The ...

    • Filter and search only opportunity fields in form rules

      Problem: Currently if you try to search form rules containing a particular opportunity field in the search bar, it does not yield any results. This is a bug and will be fixed in upcoming releases. Workaround: Remove the opportunity code in the search ...

    • Capturing UTM parameters using Portal Widget

      ** Optimizing Lead Tracking with Portal Widgets ** Optimize your lead tracking process effortlessly with the seamless integration of Portal Widgets. Empowering Lead Tracking through Portal Widgets is now a reality. Here’s how: ** Understanding API ...

    • Unable to Capture Source and Sub-Source Using Tracking URL

      Issue: Unable to Capture Source and Sub-Source Using Tracking URL. RCA: Cx was using IFrame and on IFrame domain and website domain is different. Solution: We asked customer to create website domain's subdomain for landing page and republish the ...

    • Connecting to FTP and SFTP Servers Using FileZilla

      1.) Obtain the FileZilla installation from the IT team. 2.) Launch FileZilla. 3.) Go to the "File" menu and select "Site Manager". 4.) In the Site Manager window, choose the desired protocol and enter the Host, User, and select "Ask for Password" as ...