Task owner in opportunity page and in manage task page can be different

Task owner in opportunity page and in manage task page can be different

Hi Team,

There can be a possibility where the task owner in opportunity page and in manage task page can be different.
Reason for this issue:-

If the the user Name, Email and phone number everything will be changed for any user who is task owner,  then task gets synced to ESS when user was existing with previous details.
Hence, ESS still contains old owner data and reflect as different name at both the places.

Solution:-

To fix this for the client you can navigate to manage Tasks page > Filter with new owner name [This will retrieve all task which are showing the previous task owner names as well] > and change task owner to new task owner.

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