What if converse is not enabled in the account?

What if converse is not enabled in the account?

Q: If whatsapp converse is disabled for the account, will the whatsapp connector remain unchanged?

A: Yes, the whatsapp connector will remain the same.

Q: Will incoming whatsapp messages still be received?

A: Yes, incoming whatsapp messages will still be received.

Q: Will whatsapp message activity (both inbound and outbound) be posted on leads with all statuses?

A: Yes, whatsapp message activity will be posted on leads with statuses such as Sent, Delivered, Failed, read, delete, etc.

Q: Will users still be able to send custom messages?

A: No, users will not be able to send custom messages.

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