Can Enabling "Allow non-lead email address(es) in the CC field" Setting Generate Unwanted Leads in LeadSquared?

Can Enabling "Allow non-lead email address(es) in the CC field" Setting Generate Unwanted Leads in LeadSquared?

Query: The client wants to avoid the creation of junk or unwanted leads in LeadSquared when enabling the "Allow non-lead email address(es) in the CC field" setting. What steps can the client take to prevent this situation?



Solution: To prevent this scenario, please ensure that the "Cc and Bcc" options are unchecked in the "Capture New Lead" setting for both outbound and inbound emails setting in the Email Sync configuration.








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