Spam Rates
Microsoft Message delivery
If the emails are landing in the SPAM folder check the message delivery in View Message Source. The emails will land in SPAM if the message delivery ends with these values 0xO1NDTD02, 0yO1NDTD02, 0zO1NDTD02 0xO1NDTD02 - If the Content is spam. ...
Discrepancy in spam rates in LSQ and any Email Analytics Platform
If the spam rate shown in Google Postmaster / SNDS / Yahoo Postmaster and that shown in the Email Campaign report differs, check the following - Source of emails - Whether emails are only triggered from LSQ or from other platforms also. The domain of ...
Attachment Failure when Replying to Emails
When sending an email via automation/email campaign/one-on-one, files can be added to the email as an attachment or as a link to said file. But when a user replies to an email (to build on the same email thread), the Attach File option does not come. ...
Bounce Response from Webhook and their Meanings
1) delivery time expired: This means that the recipient mx server has not accepted the emails even after multiple retries. This is an issue at the recipient end, and we do not have any control over this. 2) temporarily deferred due to unexpected ...
Monitoring your email domain reputation
Domain reputation, or how your domain is perceived by mailbox providers, is a key component in email deliverability: mailbox providers use it to make decisions about whether your emails should make it to the inbox or not. There are many ways to ...
Adding Users to Google Postmaster
Once the domain has been successfully added into the Postmaster, select the three dots that are visible on the right end of the domain and select “Manage Users”. Once done, press the “+” button on lower right corner to create a new user and type in ...