Apps: Whatsapp
WhatsApp Option Not Visible on Opportunities
Problem Statement The WhatsApp Connector has been successfully configured. However, the option to send WhatsApp messages is not visible on either the Manage Opportunities page or the Opportunity Details page. Root Cause The WhatsApp action is not ...
What if converse is not enabled in the account?
Q: If whatsapp converse is disabled for the account, will the whatsapp connector remain unchanged? A: Yes, the whatsapp connector will remain the same. Q: Will incoming whatsapp messages still be received? A: Yes, incoming whatsapp messages will ...
Discrepany in Whatsapp Report (Query)
Issue: Why is the number of messages read on Whatsapp higher than the number of messages delivered? Solution: Sent successfully tracks messages from start to finish, including when a message is waiting to be sent, sent, delivered, and read and other. ...
Service Window WhatAapp Connector
Hi Team, I recently faced an issue with the WhatsApp connector where i the client was unable to send the lead customized texts. The WhatsApp connector has a feature called service window as shown below The service window is the window through which ...