FAQ: Email Campaign
Resend functionality in email campaign
Problem Statement: The resend option in email campaign will not resend the email campaign to all the users again like a follow up. Solution: Instead this is used when any new leads are added to the list and you want to send the same campaign to the ...
Email credits limit
Every tenant will have a certain email credits set to send the campaigns to leads. There are two kinds of editors in the email campaigns: 1)BEE editors(Use email template) 2)Use HTML When you send a campaign using the BEE editor, it consumes two ...
Mailing Preferences behavior and when to request for removal of lead email from Suppression List | Email Preferences
Issue/Sample Request: A customer unsubscribed in the past but now he is a customer and is re-subscribed so we need to get his email cleared again. Can you please make sure his account is able to receive emails? Explanation to customer: There are 2 ...
Re-subscribing to Emails from LeadSquared | Email Campaigns | Send Email failures
Issue: Leads unsubscribed unwillingly, but communication needs to continue since primary channel is emails. Associated Concerns: No "Re-Opt In" automation or failsafe was set. At which case please recommend this help article as well: Data Protection ...