FAQ: Portals
Field values not getting reflected on the Portal
Issue Description: The values of a field updated on the form are not reflected in the portal. Reason: This is a caching issue. To fix it, we need to reconfigure the form in the portal and republish the portal. Example: We add a new value to a ...
Dynamic form submission captured twice against the lead from portal
Issue Description: Student submitted the form twice resulting in lead stage going back to the previous stage. Reason: This occurs when the student open up the form in multiple tabs and filling the same form from different tab. To avoid this, we can ...
UNABLE TO PUBLISH PORTAL TO TEST ENVIRONMENT
Issue Description: Unable to publish the portal to test environment. Reason: Forms are not added in all the pages of the portal. Solution: Deploy Form/Process in all the pages with form block of the Portal then only the portal can be published to ...
Getting 'Cannot open duplicate tabs' error message in Portal?
Issue: There is an issue with the customer portal, where after inserting OTP and selecting the option of 'Apply Now' gets an error as mentioned below for the mentioned case. Solution: This is an expected behavior, if the Portal is already open in one ...