Fetching Forms error on Mobile App

Fetching Forms error on Mobile App

Issue: Users get Fetching Forms, please try again later error while marking activity from mobile app.

Resolution: 
This issue arises when users immediately access a form upon logging in. We perform multiple API calls to fetch and store metadata ( the number of lead fields, activity types, etc) on the mobile device. The time required for this sync varies based on the metadata's size and the user's internet connection strength during login. This data retrieval is a one-time setup.
 
Allowing users to open the form without completing metadata retrieval would result in empty dropdown fields. This could lead to users submitting the form without the necessary validations, potentially causing discrepancies.
 
While we are actively working on significantly reducing this sync time, please note that our app is designed for one-time login. We recommend discouraging frequent logins to avoid such issues.

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